I would also note here that the Backup Files are always stored in the same location as the file/painting that’s generating them. Store Backup Files only needs to be turned On once in Preferences, after which all your paintings will start making backup files when Saved.Īuto Save Timeout is also "global" but can be toggled On/Off at will from a dropdown menu when clicking on a painting's title/name in the Menubar. These two features are "global" and will be applied to all paintings. If Store Backup Files has also been turned on then an incremental copy of the painting will also be made at this point. Auto Save Timeout: ARV will automatically pause a painting after a specified time interval and Save it in it’s then current state. Store Backup Files: After you make the first Save of a new painting ARV will then make an incremental copy of the painting each subsequent time the painting is Saved. Regarding auto saving backup files, ARV has two builtin file/painting safeguards which can be activated in ARV by going to: Preferences > Advanced Preferences > Store Backup Files. Like I said there I’ve never experienced this problem and am inclined to think that it maybe a Windows specific issue.Īs I advised RedSaucers, contacting Ambient Design and letting them know might be a good idea, as if it is happening to multiple users on different machines then the more effected users who let the developers know, this might help them to find a common shared factor that’s causing this. User RedSaucers reported this the other week in his thread here: Sorry to hear you’er having problems with ARV taking a really long time to save Hello PaulaArtist and welcome to the ArtRage forums So I wonder if there are similar areas on Windows that are sandboxed protected? This is to do with how Sandboxing works on macOS and not a fault per say of ARV. Neither feature will work if the file generating them is located within either of these two folders or subfolders within them. On macOS there are two locations that I know of where both the Auto Save and Backup Files features will not work, those being Applications and the Desktop. Was the loss of work only noticed upon reopening the problem painting? When you say “poof” what actually happened, did ARV actually crash? What was the Auto Save time interval set to in ARV’s preferences? Could Auto Save have been set to multiple hours, so it had not had time to be triggered before the “poof” happened? (You will know when the Auto Save has triggered while painting, as ARV will pause while a Saving progress bar appears on screen) Where was the file you were working on located on your system? Prior to the event, had you made any manual Save As… or Save of the painting? Sadly while there is no way to get back the lost work maybe we can prevent this from happening again, perhaps… Hello Lessandra and welcome to the ArtRage forums
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